Head Office
NPKRR Maaligai
144, Anna Salai
Chennai - 600 002
Tamil Nadu, India
Phone: 044 - 2852 0131
Toll Free: 1912
Email: [email protected]
Helpline (Minnagam): 94987 94987
Online Payment Customer Care
Western Wing, 6th Floor
NPKRR Maaligai
144, Anna Salai
Chennai - 600 002
Phone: 044 - 2852 5713
Consumer Complaints
Sign Up
Register with a valid Consumer Number, email ID, and a unique username and password.
Validate
A validation email will be sent. Click the link to authenticate your account.
Login & File
Log in with your credentials to file complaints online through the CCMS portal.
Fuse-off Call Centres
For BSNL users: 1912 | For other users: 044 1912
| Region | Circles Covered |
|---|---|
| Chennai North | Chennai North, Chennai Central, Chennai West |
| Chennai South | Chennai South, Chengalpattu |
| Coimbatore | Coimbatore North, South, Metro, Tiruppur, Palladam, Udumalpet, Nilgiris |
| Erode | Erode, Gobi, Mettur, Salem |
| Madurai | Madurai Metro, Madurai, Theni, Ramnad, Sivaganga |
| Tirunelveli | Kanyakumari, Tirunelveli, Tuticorin, Virudhunagar |
| Trichy | Dindigul, Pudukottai, Trichy Metro, Perambalur |
| Vellore | Krishnagiri, Tirupattur, Vellore |
| Villupuram | Cuddalore, Villupuram |
| Karur | Namakkal, Karur |
| Thanjavur | Nagapattinam, Tiruvarur, Thanjavur |
| Thiruvannamalai | Dharmapuri, Thiruvannamalai, Kallakurichi |
Theft of Energy Intimation
Report unauthorized use of electricity through the Enforcement Wing. Enforcement divisions are located at Chennai, Coimbatore, Trichy and Madurai, supervised by the Superintending Engineer/Enforcement, Chennai.
